Coronavirus Rent Assistance
Rent Relief and Housing Assistance Program
We’re sorry we have reached our current processing capacity given the exceptionally high volume of applications, and will not be able to accept any new applications at this time.
Applications that have already been submitted are being processed in the order they were received. To address this situation, the State will be establishing a processing center as the program administrators hire additional staff. To facilitate processing, we encourage applicants and landlords to readily respond to requests for information from processors so they can accelerate the necessary verifications.
Mahalo for your patience and understanding during these unprecedented times.
Check Application StatusDue to the high number of applications to process, please do not call the HELP line to get the status of your application.
You may check the status of your application at the button below. When your application is in process you will be contacted by CCH staff. Keeping our phone line messages at manageable levels will enable staff to process rent relief applications faster and assist more clients seeking help from our other programs.
Check Application Status
EligibilityFull-time Hawai‘i residents with a valid and current lease agreement for their primary residence or who own and occupy a housing unit in Hawai‘i must show a loss of income due to the COVID-19 pandemic and have a gross household income that does not exceed 100% of the HUD Area Median Income for 2020 (see below).
For Eligible Renters
- Monthly rent payments of up to $2,000 per household residing in the City and County of Honolulu, or $1,500 per household residing in the Counties of Hawai‘i, Maui or Kaua‘i.
- Any applicable financial counseling and assistance with rent payment plans or rent negotiation.
For Eligible Homeowners
- Monthly mortgage payments of up to $2,000 per household residing in the City and County of Honolulu, or $1,500 per household residing in the Counties of Hawaii, Maui or Kauai.
- Financial and housing counseling services, which include budgeting and foreclosure mitigation.
2020 INCOME LIMITS FOR HOUSEHOLDS EARNING100 PERCENT AREA MEDIAN INCOME
Direct Payment (March 1 – December 28, 2020)Monthly rent payments of up to $2,000 per household on O‘ahu, or $1,500 per household in the Counties of Hawai‘i, Kaua‘i or Maui, will be made directly to the landlord. The program may also provide financial and housing counseling services, including budgeting and loan modifications.
The program covers housing payments due between March 1 and December 28, 2020. Applications are due by December 15, 2020.
Rent payments can be made in lump sum amounts for up to three months at a time for payments due from August 1 to December 28, 2020. Rent payments can be made for any amount for payments due between March 1 to July 31, 2020.