Coronavirus Rent Assistance

Coronavirus Rent Assistance

City & County of Honolulu Rental & Utility Relief Program (RURP)

The City and County of Honolulu’s Rental and Utility Relief Program is now temporarily closed to new applications to process this round of 4,000 applications. The program will reopen for the next round of applications on June 7.

Applicants who have started their applications should continue to submit their application materials at the personalized link they were provided. Applicants can also visit oneoahu.org/renthelp to sign up for a notification when the portal re-opens.

The Rental and Utility Relief Program (RURP), funded by the Coronavirus Relief Funds from the CARES Act, will benefit qualified Oʻahu renters in distress as a result of the pandemic.

The $114 million program, administered by Catholic Charities Hawai‘i and Council for Native Hawaiian Advancement, intends to help qualified people on Oʻahu pay rental and utility bills going back to March 2020, current bills, or future bills through December 2021, depending on a household’s needs.

The program will accept applications from renters and landlords two months before the federal eviction moratorium expires on June 30, 2021.

Applications will be accepted at oneoahu.org/renthelp in groups of 4,000 applications on the first working Monday of each month until funds are exhausted. Once 4,000 applications have been received, the portal will temporarily close. This will allow the City’s community partners to process applications and make timely payments to landlords and utilities.

When the portal accepts the next group of applicants, the program will be open to households making at or less than 80% of the area median income for Honolulu County. This cycle of temporarily closing to process applications and payments will continue until the funding is fully expended.



Eligibility

The program requires a qualifying household to:

  • Show financial harm from the pandemic, such as qualifying for unemployment, job loss, reduction in wages, or increase in household expenses.
  • Show at least one household member is at risk of losing their housing.
  • Be below the income limits.

Priority will be given to applicants who qualify:

  • With a household income of less than 50% of the area median income for Honolulu County; OR
  • If a household member has been unemployed for at least 90 days at the time of application AND is still unemployed at the time of application.

Only one person per household can apply. In addition, landlords may apply on behalf of their tenants, with the tenants’ permission.

For households that qualify, the program will pay:

  • Up to $2,500 a month in rent and utility arrears going back to March 2020.
  • Up to $2,000 for future rent payments.
  • Up to $500 a month for future electric, water and sewer, and gas bills.

Income Qualifications

Income Qualifications for the Rental and Utility Relief Program:

  • At or less than 50% of the Area Median Income for Honolulu County.
  • And are able to show financial harm from the pandemic, such as job loss, reduction in wages, or increase in household expenses.
  • And have at least one household member that can show they are at risk of losing their housing.
  • NOTE: Households with a member who has been unemployed for at least 90 days may also qualify, regardless of income.

INCOME LIMITS FOR HOUSEHOLDS EARNING LESS THAN
50 PERCENT OF THE AREA MEDIAN INCOME FOR HONOLULU COUNTY

Size of Household Annual Income Limit to Qualify
1 person Less than $44,100 a year
2 people Less than $50,400 a year
3 people Less than $56,700 a year
4 people Less than $62,950 a year
5 people Less than $68,000 a year
6 people Less than $73,050 a year
7 people Less than $78,100 a year
8 people Less than $83,100 a year

Documents Needed To Apply

  • Government-issued photo ID.
  • Proof of Oʻahu residency.
  • Rent agreement.
  • Past due rent or utility notice.
  • 2020 tax documents or pay stubs of two (2) months most recent income.
  • Proof of COVID-19 pandemic related hardship, such as an Unemployment Insurance letter, or letter of termination from employer.
  • Additional documents may be required.

How To Apply

  • Apply online at oneoahu.org/renthelp.
  • Only one person per household can apply.
  • When a person applies, they will get a receipt for their application, a tracking number, and they can check the status of their application online.
  • People without internet access will have a personal point of contact who can keep them updated on the status of their application.
  • Landlords can apply on behalf of their tenants, with the tenants’ signed consent.

Important Tips

  1. Please let your landlord know that you are applying for rental assistance and have their contact information readily available, especially if you are applying online: Name, mailing address, email address, phone number.
  2. Please ensure that you check your email as this will be the main mode of notification and communication.
  3. Actively check and monitor the email address you have provided (especially your spam/junk folder) and actively check your voicemail.
    • Please ensure that the voicemail on the phone number you list is set up and not full.

Check Application Status

You may check the status of your application at the button below.

Check Application Status