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As a safety precaution because of severe weather conditions impacting our state, our Catholic Charities Hawai‘i offices on Maui and Hawai‘i Island will be closed to visitors today, Monday, February 9. We ask everyone to be safe during this recent stormy weather.

Locations: Oʻahu | Hawaiʻi | Kauaʻi | Maui

Medi-Medi

Free Medicare & Medicaid Assistance.

Understanding Medicare and Medicaid (Med-QUEST) doesn’t have to be complicated.

The Medi-Medi Pilot Project, offered by Catholic Charities Hawaiʻi, provides free, one-on-one assistance to Medicare-eligible residents in Kalihi. Our trained counselors can help you understand your benefits, navigate enrollment and renewals, address coverage questions, and connect with other community resources.

Need help with Medicare or Med-QUEST?

Call 808-527-4777.

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Get Help Understanding Your Benefits

Health insurance programs can be confusing. You may have questions about what your Medicare or Medicaid benefits cover, whether you qualify for additional assistance, or what you need to do to keep your coverage.

We’re here to help.

The Medi-Medi Pilot Project provides free, personalized assistance to help eligible community members better understand and access the benefits available to them.

We can help you:

  • Understand your Medicare and Medicaid benefits
  • Navigate enrollment and renewal processes
  • Explore programs that may help reduce healthcare costs
  • Resolve eligibility or coverage issues
  • Find additional community resources and support
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Medicare Assistance

Get Answers. Make Informed Choices.

Whether you’re new to Medicare or have had coverage for years, our counselors can help you understand your options.

We can assist with:

  • Medicare Education – Learn how Medicare works and what your coverage options mean.
  • Enrollment Support – Get assistance navigating Medicare enrollment.
  • Parts A, B, C & D – Understand the different parts of Medicare and how they work together.
  • Coverage Questions – Get help understanding your benefits and coverage.
  • Benefit Counseling – Receive personalized information based on your situation.
  • Medicare Savings Programs – Learn about programs that may help eligible individuals with Medicare costs.

Med-QUEST Assistance

Help With Hawaiʻi Medicaid

Med-QUEST provides Medicaid health coverage to eligible Hawaiʻi residents. If you need help applying, renewing your coverage, or resolving an eligibility issue, we can help you navigate the process.

We can assist with:

  • Eligibility screening
  • New applications
  • Annual renewals
  • Ongoing eligibility questions
  • Problem resolution
  • Referrals to community services

Not sure if you qualify?
We’re happy to help you understand your options.

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Who We Serve

The Medi-Medi Pilot Project is designed to support Medicare-eligible residents in the Kalihi community, including:

  • Medicare beneficiaries
  • People who are newly eligible for Medicare
  • People with disabilities
  • Individuals with limited income
  • Family members and caregivers
  • Community agencies and organizations

You don’t have to navigate Medicare or Medicaid alone.

Free. Local. Here to Help.

Catholic Charities Hawaiʻi has served the people of Hawaiʻi for more than 75 years. Through the Medi-Medi Pilot Project, we’re bringing trusted assistance directly to the Kalihi community.

Our goal is simple: help people understand their benefits, overcome barriers to care, and connect with the resources they need.

Have questions? Let’s talk.

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Frequently Asked Questions

Is there a cost for Medi-Medi services?

No. Services are provided free of charge to eligible community members.

Do I need to be a Medicare beneficiary to get help?

The project primarily serves Medicare-eligible residents, including people who are newly eligible for Medicare. Family members, caregivers, and community agencies may also receive assistance and referrals.

Can you help me apply for Med-QUEST?

Yes. Our counselors can provide eligibility screening and assistance with new Med-QUEST applications and annual renewals.

Can you help me understand my Medicare options?

Yes. We can provide education and counseling about Medicare Parts A, B, C, and D, as well as available assistance programs.

What if I already have Medicare or Medicaid?

You can still contact us with questions about your benefits, coverage, eligibility, renewals, or available resources.

About the Medi-Medi Pilot Project

The Medi-Medi Pilot Project is funded by the Hawaiʻi Department of Health Executive Office on Aging and implemented by Catholic Charities Hawaiʻi in partnership with the Hawaiʻi State Health Insurance Assistance Program (SHIP).

Services are provided free of charge to eligible community members.

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